Access

You will have access to your course as soon as your payment is received and confirmed. For online payments, this is usually instantaneous, and for bank transfers this is usually the same day, but please allow up to 2 working days, especially if you are in a non-UK time zone.

You’ll get an email within minutes with your login details and a personalised link that gives you instant access to the course and all its modules.

Licence periods

Your licence period starts from the day you purchase the course, and you will have access to all the course materials for the duration purchased.

When the licence period expires, you will no longer have access to the learning platform, course, templates or certificate. However, licences can be extended at any time during the licence period, and for up to 6 months after expiry. See  Licence extensions below.

Licence extensions

If you need more time to complete your course, you can easily extend any licence for a further 6 months. You can do this at any time before the licence period expires, or for up to 6 months after the licence has expired:

• If you wish to extend your licence before it has expired, you can do this online through the learning platform.
• If you wish to extend your licence up to 6 months after it has expired, please contact us at enquiries@getsavi.co.uk.

Licences can be extended for an additional 6 months for £100.

Course availability

In the unlikely event we have to remove a course from our catalogue, any purchased licences for that course will not be affected, and will remain valid for the duration of the licence period purchased. However, further licence period extensions would not be possible.

Transfer of licences

If you haven’t started the course and would like to transfer your licence to a friend or colleague, simply contact us at enquiries@getsavi.co.uk and we can arrange it for you. However, licences cannot be transferred if the course has been started. 

Certificates

You can retake the course as many times as you like within the licence period.  You can also retake the final formal assessment as many times as you like, but you will only be eligible for a certificate if you successfully pass this assessment.

The name on your certificate will be the name you choose when you download the certificate and this name cannot be changed, as only one certificate is allowed per course licence.

Refunds

We really hope you’ll love our courses.  However, if you decide it’s not for you, you can get a full refund within 7 days of purchase, as long as you haven’t downloaded the templates or completed the course. Simply click here and we will process your refund.

Request refund

Who we are

Our website address is: https://www.getsavi.co.uk.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

Who we share your data with

If you request a password reset, your IP address will be included in the reset email.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

This website uses the Privacy Suite by Complianz to collect and record Browser and Device-based Consent. For this functionality, your IP address is anonymized and stored in our database. This service does not process any personally identifiable information and does not share any data with the service provider. For more information, see the Complianz Privacy Statement.